//Pools – Frequently Asked Questions

Pools – Frequently Asked Questions

Below are answers to some frequently asked questions about the community pools.

When can I swim?
Now – April 11: Pools are opened daily
April 12 – May 28: Pools are opened on weekends only
May 29: Pools are opened daily
For a detailed view of the pool schedule, including hours, please click here. 

I recently submitted my pool registration form, how long does setup take?
Processing registration forms typically takes 1 business day but due to the high volume of new forms we’ve received please allow 2 business days.

I have already registered but my OpenPath app is not working on my phone. Should I register again?
No, simply notify the office that your app is not working and we’ll resend the activation link. Pool monitors can also assist with troubleshooting app issues.¬†Reactivating your app takes less than a minute!¬†

I have a new phone and my OpenPath app isn’t working. What do I do?
Simply notify the office and we’ll resend the activation link. Reactivating your app takes less than a minute!

Are pool reservations still required?
Pool reservations are not required. Entry to the pools is granted at the top of every hour on a first come, first served basis until capacity is reached.

Can I bring guests to the pool?
At this time, no guests are permitted. Only registered residents of Cottonwood Canyon Hills are permitted to enter the recreational centers.