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To report common area maintenance, you can contact us by visiting the Resident Portal and submit a work order. For any other requests such as a neighbor non-compliance, questions regarding a letter or any other assistance call Community Care at (800) 200-2284. Community Care is a 24 hour service provided by your management company. You can also email your Manager or visit the onsite office located at 31989 Hollyhock, Lake Elsinore next to Pool One Clubhouse. Office hours are Monday through Friday; 9:00 am to 5:30 pm. (CURRENTLY CLOSED TO RESIDENT TRAFFIC DUE TO COVID-19).